iTunes producer

Does anyone know why iTunes producer won't accept my Apple ID & password. I have contacted apple support but got the run around. I am trying to sell my books on iBooks and I am having teouble logging on. iTunes connect accepts my information and I get access but producer won't. I am going crazy uninstalling and re-installing it.

Please help

Thank you

Elizabeth

Posted on Mar 29, 2014 12:59 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 17, 2017 11:19 PM

If it isn't working you either don't have your contract in effect in iTunes Connect or you are not creating an app specific password correctly.


Check Agreements, Tax, andBanking in iTunes Connect. If you have any blue buttons, something is not complete.


If you have two step verification or two factor authentication enabled, you have to use an app specific password, otherwise, you can disable it at Applied.apple.com.


Two-factor authentication for Apple ID - Apple Support


Make sure you are calling the right department at Apple if you need help.


Use the numbers towards the bottom of the page at this link:

iTunes Connect Resources and Help

8 replies
Question marked as Top-ranking reply

Dec 17, 2017 11:19 PM in response to SsProductions1

If it isn't working you either don't have your contract in effect in iTunes Connect or you are not creating an app specific password correctly.


Check Agreements, Tax, andBanking in iTunes Connect. If you have any blue buttons, something is not complete.


If you have two step verification or two factor authentication enabled, you have to use an app specific password, otherwise, you can disable it at Applied.apple.com.


Two-factor authentication for Apple ID - Apple Support


Make sure you are calling the right department at Apple if you need help.


Use the numbers towards the bottom of the page at this link:

iTunes Connect Resources and Help

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iTunes producer

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